Your privacy matters to 999bd1. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you hold over your own information.
Summary: 999bd1 collects only the personal data necessary to operate a safe, fair, and legally compliant betting platform. We do not sell your data to third parties for marketing. All data is encrypted in transit and at rest. You may request access, correction, or deletion of your personal data at any time by contacting our support team.
999bd1 ("we", "us", "our") is committed to protecting the privacy of all individuals who visit, register on, or use the 999bd1 platform available at 999bd1.app ("the Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal information in connection with the sports betting, live casino, slot, and other gaming services offered by 999bd1 to players across Bangladesh.
This Privacy Policy applies to all Users of the 999bd1 platform, including registered account holders, visitors browsing the site without an account, and any individual who contacts our support team. By accessing or using the 999bd1 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the broader framework governing your relationship with 999bd1.
If you do not agree with any part of this Privacy Policy, you should discontinue use of the 999bd1 platform immediately. Continued use of the platform constitutes your ongoing acceptance of this policy in its current form.
999bd1 collects personal data across several categories depending on how you interact with the platform. The categories of data we collect, and the specific data points within each category, are set out in the table below:
| Category | Data Points Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national identity card (NID) number, passport number | Registration & KYC verification |
| Contact Data | Mobile phone number, email address, district/division of residence (e.g., Dhaka, Chittagong, Sylhet) | Registration & account updates |
| Financial Data | bKash/Nagad/Rocket wallet numbers, bank account details (for bank transfer), transaction history, deposit and withdrawal amounts in ৳ | Deposits, withdrawals & KYC |
| Technical Data | IP address, device type, operating system, browser type and version, session duration, referring URL | Every platform visit |
| Usage Data | Pages visited, games played, bet history, stake amounts, win/loss records, bonus usage, session timestamps | During active sessions |
| Communications Data | Live chat transcripts, support email content, WhatsApp messages sent to our support number | When contacting support |
| Verification Documents | Scanned or photographed copies of NID, passport, utility bills, selfies with identification documents | KYC verification process |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless explicitly required for responsible gaming assessments and only with your prior consent.
999bd1 collects personal data through the following means:
You provide personal data directly to us when you register for an account, complete the KYC identity verification process, make a deposit or request a withdrawal, contact our support team via live chat, email, or WhatsApp, respond to a survey or promotional campaign, or update your account settings.
When you visit and interact with the 999bd1 platform, our systems automatically collect technical and usage data. This includes your IP address, the type of device and browser you are using, the pages you visit within the platform, how long you spend on each page, which games you open, and the bets you place. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 7.
In limited circumstances, 999bd1 may receive personal data about you from third-party sources. This includes identity and fraud-check data from payment processors such as bKash, Nagad, and Rocket when you initiate a transaction, and technical analytics data from platform performance monitoring tools. We only use data from third-party sources to the extent permitted by applicable law and consistent with this Privacy Policy.
999bd1 uses the personal data we collect for the following purposes:
Important: 999bd1 does not use your personal data to make fully automated decisions that produce significant legal effects or similarly significant impacts on you without human oversight. Any automated risk-flagging system (e.g., fraud detection) is reviewed by a human member of our compliance team before action is taken on your account.
999bd1 processes your personal data on the following legal bases:
999bd1 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share personal data only in the following limited and controlled circumstances:
When you make a deposit or request a withdrawal, we share the minimum necessary financial data with the relevant payment provider — bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, or a bank — to execute the transaction. Each of these providers operates under their own privacy and data security standards.
Game studios including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi receive a pseudonymous player identifier and session token to enable game play within their certified platforms. These providers do not receive your full name, NID, or financial data.
Where third-party KYC verification tools are used to cross-reference identity documents, the relevant document data is shared with that provider solely for the purpose of verification and is not retained by the provider after the check is complete.
999bd1 may disclose personal data to law enforcement, regulatory bodies, or courts where we are legally required to do so by a valid legal order, court injunction, or applicable regulation. We will notify affected users of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, or transfer of all or substantially all of 999bd1's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and provided with reasonable options regarding your data.
999bd1 will never share your NID number, passport details, or full financial account details with any third party except where strictly required for KYC verification or legal compliance. These documents are stored in an encrypted, access-controlled environment accessible only to authorised compliance personnel.
999bd1 uses cookies and similar technologies to ensure the platform functions correctly, to remember your session state, and to gather analytics data that helps us improve the user experience for players across Bangladesh.
You may control or disable non-essential cookies through your browser settings. Please note that disabling certain functional cookies may affect your ability to use parts of the 999bd1 platform correctly, such as staying logged in between sessions or having your game preferences remembered.
999bd1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
When personal data is no longer required for any legitimate purpose, 999bd1 will securely delete or irreversibly anonymise it in a manner that prevents reconstruction of the original data.
999bd1 employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
While 999bd1 takes all reasonable precautions to protect your data, no internet-connected platform can guarantee absolute security. If you believe your account has been compromised, please contact our support team immediately via live chat so that we can take protective action on your account without delay.
Your role in security: The security of your account also depends on you. Never share your password or OTP with anyone, including individuals claiming to be 999bd1 staff. Our team will never ask for your password or full OTP in any communication channel.
As a registered User of 999bd1, you hold a number of rights over your personal data. These rights are described below and can be exercised at any time by contacting our support team via live chat or by emailing us at the address in Section 14.
Your Data Rights
Six rights you hold over your personal data on the 999bd1 platform.
Request a copy of all personal data 999bd1 holds about you. We will provide this within 30 days of a verified request.
Request correction of any inaccurate personal data we hold. Updates to core account data require re-verification via KYC.
Request deletion of your personal data where retention is no longer necessary. Note that financial and KYC records are subject to mandatory retention obligations.
Request that we limit how we use your data while a dispute or complaint is being resolved, without requiring full account closure.
Request your personal data in a structured, machine-readable format (CSV or JSON) so you can transfer it to another service if you wish.
Object to the processing of your data for direct marketing purposes at any time. Your objection will be honoured immediately with no impact on your account access.
999bd1 is strictly an adults-only platform. The Services are not intended for, directed at, or available to any person under the age of 18. 999bd1 does not knowingly collect personal data from individuals under the age of 18.
If 999bd1 discovers or has reasonable grounds to believe that a registered User is under 18 years of age, that account will be suspended immediately. All funds deposited into an underage account will be held pending investigation and may be returned to the original payment source after verification, less any amounts wagered prior to detection.
If you are a parent or guardian and believe that a minor in your care has created an account on 999bd1, please contact our support team immediately via live chat. We will investigate and act promptly. We also encourage parents and guardians to make use of parental control software to prevent minors from accessing online gambling services.
The 999bd1 platform integrates third-party game content from certified providers including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi. These providers operate their own independently certified platforms and have their own privacy and data security practices. 999bd1 takes care to partner only with reputable, established studios, but is not responsible for the data practices of third-party game providers once a player session is handed to their platform environment.
999bd1 does not include links to external third-party websites within the platform. Any content accessed through the platform that originates from a third-party provider is governed by that provider's own terms and privacy policies. 999bd1 strongly recommends reviewing the privacy policies of any third-party services you interact with.
Payment providers including bKash, Nagad, Rocket, Upay, and SureCash each operate under their own privacy policies and data protection frameworks as regulated mobile financial services in Bangladesh. When you initiate a transaction through these services, the data-handling practices of those providers apply to the transaction data they receive.
999bd1 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the effective date shown at the top of this document.
Where changes are significant, we will make reasonable efforts to notify registered Users via a platform notification or email prior to the changes taking effect. However, it remains your responsibility to review this Privacy Policy periodically to remain informed of how 999bd1 handles your personal data.
Continued use of the 999bd1 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. If you do not accept the changes, you should discontinue use of the platform and may request account closure under the terms described in our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 999bd1 handles your personal data, please contact our team through any of the following channels:
We aim to acknowledge all privacy-related requests within 48 hours and to resolve them fully within 30 calendar days. Where a request requires additional identity verification before it can be actioned, the 30-day window begins from the date we receive the necessary verification documents.
Our support team operates every day of the year including Bangladeshi public holidays such as Eid, Victory Day (16 December), Independence Day (26 March), and Pohela Boishakh (Bengali New Year).
Our Privacy Commitments
Six core commitments that define how 999bd1 approaches data protection for every player in Bangladesh.
999bd1 will never sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Your data is used exclusively to operate your 999bd1 account.
Every byte of data transmitted between your device and 999bd1 is protected by 256-bit SSL encryption. Your financial and identity data is also encrypted at rest using AES-256.
We clearly explain every purpose for which we collect and use your data. There are no hidden data practices at 999bd1 — what you read in this policy is exactly what we do.
999bd1 only sends promotional communications to players who have explicitly opted in. You can withdraw your marketing consent at any time from your account settings with immediate effect.
999bd1 enforces strict 18+ verification. Any account found to belong to a person under 18 is closed immediately, and associated data is handled in line with child protection principles.
Access, correct, export, or delete your personal data at any time by contacting our 24/7 support team. We will acknowledge your request within 48 hours and resolve it within 30 days.
Now that you know how 999bd1 protects your personal data, explore our cricket betting markets, premium slots, and live casino games — or review our FAQ for answers to common questions.
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